1. PRO vs FREE

    With PRO plans you get the full experience to work as a professional. FREE wireframe plan gives you all functionality but is somewhat limited and for non-commercial use only.

  2. Can I get a free trial

    You don't need a trial. Try one of the best free wireframe tools today. Get a FREE plan. FREE plans have all the functionality you find in PRO plans, but is somewhat limited and for non-commercial use only.

  3. What is a project

    It's anything you make in NinjaMock. A project could be a wireframe of a website or mobile app - no matter how many pages it contains, or how many people that are working on it.

  4. What are public projects

    Public projects are visible for all users of NinjaMock and may be featured by us or other users. Using our best FREE wireframe software, you agree that your projects are public. Only projects under the FREE plan are public.

  5. I need more projects

    If you've got a lot of ideas you'd like to mock up, you can always upgrade your plan and get more projects to work on. Just click "Change plan" on My Account.

  6. What payment types

    We accept automatic credit card payments. That's it.

  7. Can I pay annually

    Yes, we offer annual plans. You save up to 20% just by paying once a year.

  8. I need more team members

    If you need to add more team members to your account, upgrade your account to 10 or more projects. They have unlimited team members included.

  9. Is my data safe

    Yes, we store all data on our secure servers and do daily backups.

  10. Can I pause my account

    Yes, you can put your account on pause, if you know that you will not be using NinjaMock for a while. The monthly cost on pause is $5 - set it on the My Account page. We will keep your projects saved until you need them again and reactivate your account.

  11. How do I cancel

    You can cancel anytime. Money already paid will not be refunded, but no further payment will be drawn from your account.

  12. Downgrading

    If you downgrade to a plan with fewer projects than you currently have, you must delete the excess projects. You decide what projects to delete, but you cannot downgrade if you have more projects than the plan allows.