FREQUENTLY ASKED QUESTIONS
FREE vs PRO
PRO plan offer the full NinjaMock functionality. In FREE plan your project is limited to 200 elements and you cannot export.
Can I get a free trial
You don't need a trial. FREE plan has all the features you find in PRO - but limited. You have 1 project with 200 elements and no export.
Do you offer edu discounts
Yes we offer 70% discount for educational institutions. Please Contact us to apply
What are public projects
Public projects may be featured on our website. Only projects under the FREE plan are public. See examples on our Samples page
I need a bigger team
You can add up to 200 team members to your plan. Just invite new members inside Designer or from "My projects" page.
What payment types
We accept automatic credit card payments with Visa and Mastercard. That's it.
Can I pay annually
Yes, we offer annual plans. You get 3 months for free. just by paying once a year in advance.
When you add members, we prorate a charge for the reminder of your plan. Reuse payments for deleted members and make new invitations.
Is my data safe?
Yes, we store all data on our secure servers and do daily backups.
Can I pause my account
Yes, you can. If you will not be using NinjaMock for a while, just set your account on Pause. We keep your projects save until you reactivate your account. It's $5 a month.
How do I cancel
You can cancel anytime. You keep your plan until your subscription has ended.
Can I get refund
We are sorry, but money already paid will not be refunded. You can cancel your account anytime.