FREQUENTLY ASKED QUESTIONS
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FREE vs PRO
PRO plan offer the full NinjaMock functionality. In FREE plan your project is limited to 200 elements and you cannot export.
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Can I get a free trial
You don't need a trial. FREE plan has all the features you find in PRO - but limited. You have 1 project with 200 elements and no export.
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Do you offer edu discounts
Yes we offer 70% discount for educational institutions. Please Contact us to apply
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What are public projects
Public projects may be featured on our website. Only projects under the FREE plan are public. See examples on our Samples page
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I need a bigger team
You can add up to 200 team members to your plan. Just invite new members inside Designer or from "My projects" page.
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What payment types
We accept automatic credit card payments with Visa and Mastercard. That's it.
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Can I pay annually
Yes, we offer annual plans. You get 3 months for free. just by paying once a year in advance.
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Change members
When you add members, we prorate a charge for the reminder of your plan. Reuse payments for deleted members and make new invitations.
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Is my data safe?
Yes, we store all data on our secure servers and do daily backups.
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Can I pause my account
Yes, you can. If you will not be using NinjaMock for a while, just set your account on Pause. We keep your projects save until you reactivate your account. It's $5 a month.
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How do I cancel
You can cancel anytime. You keep your plan until your subscription has ended.
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Can I get refund
We are sorry, but money already paid will not be refunded. You can cancel your account anytime.