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Ninjamock
  • Features
  • Videos
  • Prices
  • Gallery
  • Blog
My projects
  • My account
  • Log out
Start designing! Log in

Frequently asked questions

  1. FREE vs PRO

    PRO plan offer the full NinjaMock functionality. In FREE plan your project is limited to 200 elements and you cannot export.

  2. Can I get a free trial

    You don't need a trial. FREE plan has all the features you find in PRO - but limited. You have 1 project with 200 elements and no export.

  3. Do you offer edu discounts

    Yes we offer 70% discount for educational institutions. Please Contact us to apply

  4. What are public projects

    Public projects may be featured on our website. Only projects under the FREE plan are public. See examples on our Gallery page

  5. I need a bigger team

    You can add up to 200 team members to your plan. Just invite new members inside Designer or from "My projects" page.

  6. What payment types

    We accept automatic credit card payments with Visa and Mastercard. That's it.

  7. Can I pay annually

    Yes, we offer annual plans. You get 3 months for free. just by paying once a year in advance.

  8. Change members

    When you add members, we prorate a charge for the reminder of your plan. Reuse payments for deleted members and make new invitations.

  9. Is my data safe

    Yes, we store all data on our secure servers and do daily backups.

  10. Can I pause my account

    Yes, you can. If you will not be using NinjaMock for a while, just set your account on Pause. We keep your projects save until you reactivate your account. It's $5 a month.

  11. How do I cancel

    You can cancel anytime. You keep your plan until your subscription has ended.

  12. Can I get refund

    We are sorry, but money already paid will not be refunded. You can cancel your account anytime.

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